Shami Eye Center Shami Eye CenterErbil Branch · Since 2011 ← Back to the Website

Privacy Policy

Last updated: 16 September 2026

This page explains how the website of Shami Eye Center – Erbil Branch handles information when you use the website or contact us. Please do not send reports or sensitive medical information in your first message before the center’s team confirms the appropriate channel for receiving them.

1. Who We Are

This policy applies to the website of Shami Eye Center – Erbil Branch, located in Erbil, 60 Meter Street – opposite the Silo. References to “we” or “the center” on this page mean Shami Eye Center – Erbil Branch.

2. Information We May Receive

Information You Send

This website does not include an online booking form. You may contact us via WhatsApp, phone, or email, and we may receive information you choose to send, such as:

  • Name and phone number.
  • Reason for contacting us or the service or specialty requested.
  • Any additional information you choose to share during the conversation.

For the first message, we ask only for your name, phone number, and a brief reason for contacting us.

Technical Information

As with any website, the hosting provider may record general technical data when you visit the website, such as IP address, browser type, time of visit, and pages visited. This data is used to operate and protect the website and measure its performance.

3. How We Use Information

  • Responding to inquiries and coordinating appointments.
  • Guiding you to the appropriate specialty or doctor for your condition.
  • Improving website content and ease of use.
  • Complying with legal and regulatory requirements where applicable.

We do not sell or rent your personal information to any party.

4. External Services Used by the Website

The website uses a number of external services, each of which has its own privacy policy:

  • WhatsApp (Meta): Booking buttons open WhatsApp with a pre-filled message. The conversation is then subject to WhatsApp’s privacy policy.
  • Google Maps: Map links are used to show the center’s location and directions.
  • Google Sheets: The doctors’ visiting schedule is displayed from a published data file and includes visit times only; it does not contain patient data.
  • Instagram and Facebook: Links to the center’s pages on those platforms.

When you move to any of these services, you leave our website, and we are not responsible for their privacy policies.

5. Cookies and Measurement

The website does not use advertising cookies to track you across other websites. We may use statistical measurement tools to understand, in aggregate, which pages and services receive the most visitor interest in order to improve the website. You can always configure your browser to reject or delete cookies.

6. Information Retention and Protection

We retain contact information for as long as needed to respond to you and arrange your appointment, or for as long as required by legal requirements. We follow reasonable organizational and technical measures to protect information, while noting that no method of transmission over the internet is completely secure.

7. Children’s Privacy

This website is intended for adults. When booking an appointment for a child, the parent or legal guardian communicates with us and provides the required information.

8. Your Rights

You may contact us to request access to the information you shared with us, correct it, or request its deletion, to the extent permitted by applicable regulations.

9. Updates to This Policy

We may update this page from time to time. The date of the latest update appears at the top of the page, and any change takes effect from the date it is published on the website.

10. Contact Us

For privacy inquiries: